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Coleford has its own Resilience Plan, managed by the Town Council, where local volunteers help to address incidents at a basic level, linked into the Forest of Dean District Council and Gloucestershire County Council networks as necessary.

Local people have local knowledge which can be invaluable at times of emergency: knowing the back route to get to somewhere, the point up the bridge when the warning about potential for flooding needs communicating are instances which make a difference when incorporated into the network.

If transport and routes are constrained, then local resources need to be linked to residents, so with the Covid pandemic in the first three months, over 150 actions meant people delivered prescriptions, shopping, people walked dogs and so on.

Some links simply become good friends: our butty system meant specific people were linked with one helper who knew what was wanted from the type of cornflakes, to the need for more help obtained through the Council office in the first place, and through District /County as required. The relationship was easily as important as the goods.

This Plan (or a part of it) is brought into effect when needed and stood down later. Risk is assessed: no-one is expected to undertake any task for which Emergency Services are trained.

The Plan can cover different sorts of emergency, but focusses around co-ordination, people out and about and welfare actions. Many of our volunteers feel they gain new skills, are part of a team with purpose and get to know their patch and their community in a completely new way.

If you would like to know more, volunteer, contact us….

Flood online reporting tool
Flood online reporting tool

FORT (Flood Online Reporting Tool)

The Flood Online Reporting Tool (FORT) has been developed by Gloucestershire County Council as a means for any resident to report current flooding events, and events from within the last 5 years, that have impacted their property.

Use this tool to report information such as what exactly has flooded, how long the flood lasted, and where the flood water has come from, for example.

Reporting this information is important to ensure the County Council can build an accurate picture of flooding in the county, identify vulnerable locations, and inform long term flood risk management.

Please note:

  • This is NOT an emergency reporting tool - if there is danger to life, call 999 immediately
  • Do NOT report flooding via FORT that has only affected roads - use FixMyStreet (see below) to report highway flooding

Click here to report a flooding issue via FORT

Environment Agency (EA) Flood Warning Service

The EA are responsible for issuing flood alerts and warnings for river, sea, and groundwater flooding. It's vital that you check your flood risk, and sign up to receive warnings in the relevant locations.

It's important to know what each warning means for you. The above image provides a quick overview of what to do at each warning level, but please read each warning you receive in detail and adhere to any advice and guidance provided.

It's important to feedback to the EA on the accuracy of their flood warnings. You can do so by clicking 'Give feedback on this flood warning information' at the bottom of each warning page.

Sign up to receive EA flood warnings here

Resilience - Flood Warnings
Resilience - Flood Warnings
Resilience - National Flood Forum
Resilience - National Flood Forum

National Flood Forum

The National Flood Forum (NFF) are a charity that can offer independent advice and support to anyone who is at risk of experiencing, or is currently experiencing, a flood event regarding insurance, property flood resilience, preparedness, and more.

They provide specialist flood recovery services, information and advice from their own team and signposting to external providers, and also support communities who have been impacted by flooding.

Find out more on the NFF website

Staying Safe in Cold Weather

As the we head into the winter, it's important for communities to understand the impact the cold weather might have on them.

The UK Health Security Agency (UKHSA) highlight those who are particularly at risk during the cold weather, including people older people, people with long-term health conditions, and those who have low or no mobility.

Click on the UKHSA's poster above to see 12 simple steps to take to stay warm and well during the winter months.

Click here to find out more from the UKHSA

Keeping well and
Keeping well and
Citizens Advice
Citizens Advice

Homelessness due to flooding events

The Homelessness Reduction Act 2017 states that certain people have a priority need for housing if they are threatened with homelessness. This includes people made homeless due to fire, flood, or another emergency. It's vital you call your local council's housing team through the council's emergency line should you find yourself homeless due to a flood out of hours:

Forest of Dean:01594 810000

Click here for homelessness advice from Citizen's Advie